Apex Allworx Platinum Partner · Serving Western NY since 1998

News & Guides

Practical explanations of how Allworx business phone systems work, plus product announcements from the Patriot Communications team.

Allworx Business VOIP phone system unlimited call routes
Education

Allworx Business VOIP phone system unlimited call routes

The Allworx Business VOIP phone system allows unlimited call route building for any given phone — a powerful feature that allows infinite customization of each end user's phone. An incoming call routed to a target extension after a few rings has the option of being re-routed to another extension.

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My Allworx manager
Education

My Allworx manager

The Allworx Business VOIP phone system can allow end users to customize the way their phone behaves. With the My Allworx Manager portal, the administrator can enable specific end users the privilege to access their own login, create custom call routes and view call history.

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Allworx VOIP Phone System Firewall Explained
Education

Allworx VOIP Phone System Firewall Explained

One of the abilities that differentiates the Allworx phone system is the built-in firewall. It includes a VPN and can hold its own public IP address, which simplifies the deployment of many of today's mobility features such as the Reach smartphone app.

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Business Phone System Installation Downtime
Education

Business Phone System Installation Downtime

The question every customer has when getting ready to replace an old phone system is how long they will be down during the transition. The answer varies, but for most customers the answer is that you will not be down at all.

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What is Unified Communications?
Education

What is Unified Communications?

Unified Communications is the integration of message delivery, different forms of communication and media delivered by a telephony solution. The Allworx system lets users receive voicemail via email and set presence for custom call routing.

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Allworx Interact Professional Explained
Education

Allworx Interact Professional Explained

Interact Professional is a desktop app that gives the user what is essentially a receptionist console on their computer screen. On one screen the user can see every single phone on the system and who is on or off the phone.

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Premise Based VOIP VS Hosted VOIP
Education

Premise Based VOIP VS Hosted VOIP

Hosted VOIP solutions have gained consideration due to the low upfront cost of deployment. A hosted provider will sell or direct the customer to buy generic SIP phones which are then configured to register to the provider's soft switch.

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Let's size the right system for you

Tell us your user count and how calls flow through your business today. We'll put together a straight quote — hardware, licensing and labor, no surprises.

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