Customize your Allworx VoIP communication system with mobility, call control, conferencing, queueing, reporting and multi-site add-ons.
Every business handles calls differently. These Allworx add-ons let you shape the system around how your team actually works.
Reach provides a complete business communication system that fits in your pocket, extending the rich functionality of your Allworx VoIP system right to your iOS and Android devices. Reach Link ensures a seamless voice experience even as your mobile data network changes.
Interact Professional is the ultimate call control dashboard, combining the ease of a PC-based interface with the voice quality of the Allworx IP phone — every phone on the system on one screen. Interact Sync integrates with Microsoft Skype for Business, Outlook and web browsers for one-click dialing.
An easy-to-use, secure and cost-effective voice conferencing solution. Pay a one-time server license fee for unlimited usage — no per-minute charges and no third-party bridge to schedule around.
Intelligently distributes incoming calls in linear, round-robin, longest idle or ring-all modes. Allworx ACD supports up to 10 queues with configurable depth so callers land with the right person the first time.
View delivers comprehensive historical call activity reports to track the metrics that drive business performance. View ACD adds graphical charts on customizable dashboards so call centre teams stay on top of queue and agent stats in real time.
Unifies up to 100 locations under a centralized phone system to enhance collaboration and reduce telecom costs. Includes global directory, extension dialing, global voicemail and shared user presence and status across all sites.
Provides two-language voice prompts and phone texts in English plus Castilian Spanish or Canadian French — useful for mixed-language workplaces and cross-border operations.
Available at no cost as a backup tool for all your Allworx server data and application files. Back up an unlimited number of Allworx servers at whatever time is most convenient for each site.
Tell us your user count and how calls flow through your business today. We'll put together a straight quote — hardware, licensing and labor, no surprises.